What services does Growthway Solutions Limited offer?

Growthway Solutions Limited offers comprehensive technology services including software development, mobile app development, and web development. We specialize in custom software solutions, enterprise applications, iOS and Android mobile apps, and responsive web applications using modern technologies like Laravel, React Native, Vue.js, and more.

Where does Growthway Solutions Limited operate?

Growthway Solutions Limited is based in Nairobi, Kenya, and serves clients across the entire African continent. We provide software development, mobile app development, and web development services to businesses in all 54 African countries.

What technologies does Growthway Solutions use?

We use cutting-edge technologies including Laravel for backend development, React Native and Flutter for mobile app development, Vue.js and React for frontend development, MySQL for databases, and various cloud platforms for deployment. We stay updated with the latest technology trends to deliver modern, scalable solutions.

Does Growthway Solutions provide ongoing support?

Yes, we provide comprehensive ongoing support and maintenance services for all our software solutions. This includes bug fixes, updates, security patches, feature enhancements, and technical support to ensure your applications run smoothly.

Refund Policy

Q: How can I contact Growthway Solutions Limited?

You can contact us via email at info@growthwaysolutions.co.ke, call us at +254759925255, visit our office at Delta Corner Tower, Waiyaki Way, Westlands, Nairobi, Kenya, or fill out our contact form on the website. We respond to all inquiries within 24 hours.

Last updated: December 11, 2025

Overview

Growthway Solutions Limited ("we", "us", or "our") is committed to providing high-quality software development, mobile app development, and web development services. This Refund Policy outlines the terms and conditions regarding refunds and cancellations for our services.

Service-Based Refund Policy

Our services are custom-developed solutions tailored to your specific requirements. Refund eligibility depends on the project stage and circumstances:

Before Project Commencement: If you cancel before we begin development work, you may be eligible for a full refund minus any administrative fees (typically 10% of the project value).
During Development Phase: Refunds are calculated based on work completed. You will be charged for all completed milestones and deliverables, with remaining funds refunded.
After Project Completion: Once a project is completed and delivered, refunds are generally not available unless there is a breach of contract on our part.

Cancellation Policy

To cancel a project, you must provide written notice to info@growthwaysolutions.co.ke. Cancellation requests are processed within 5-7 business days.

If cancellation occurs due to circumstances beyond your control (such as business closure or force majeure), we will work with you to find a fair resolution, which may include partial refunds or project suspension.

Non-Refundable Items

The following are non-refundable:

Completed work and delivered milestones
Third-party services and licenses purchased on your behalf
Consultation and planning fees
Ongoing maintenance and support services already rendered

Refund Processing

Approved refunds will be processed within 14-21 business days to the original payment method. Processing times may vary depending on your payment provider.

For bank transfers, refunds may take additional time. We will notify you once the refund has been processed.

Dispute Resolution

If you are dissatisfied with our services or believe you are entitled to a refund, please contact us first at info@growthwaysolutions.co.ke. We are committed to resolving any issues fairly and promptly. Most disputes can be resolved through direct communication.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For questions about refunds or this policy, please contact us at info@growthwaysolutions.co.ke or visit our office at Delta Corner Tower, Waiyaki Way, Westlands, Nairobi, Kenya.